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RECALL: Hair Dryers Recalled Due to Fire, Burn and Electrical Shock Hazards

Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards

Name of product: 
Allure and Allure Pro hair dryers

Hazard:
The hair dryer and power cord can overheat and catch on fire, posing fire, burn and electrical shock hazards.

Recall date:
August 15, 2018

Units:
About 235,000

Consumer Contact:
Xtava toll-free at 877-643-8440 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.xtava.com and click on “Product Recalls” or https://recall-xtava-allure.expertinquiry.com for more information.

Recall Details
Description:
This recall involves the Allure and Allure Pro 2200W ionic ceramic hair dryers. The hand-held hair dryers are black or white and include a concentrator nozzle. The hair dryers were sold separately or as part of various hair care kits that included hair treatment products, a flat iron or a diffuser. Many of the units have a label located underneath the back of the unit bearing the following SKU numbers: XTV010001, XTV010001N, XTV010002, or XTV010002N. All units have “xtava” imprinted on the blower end of the hair dryer.

Remedy:
Consumers should immediately stop using the hair dryers and contact Xtava to receive a free replacement hair dryer.

Incidents/Injuries:
The firm has received 193 reports of the hair dryers or power cords overheating, melting, exploding or catching fire, including 18 reports of burns and two reports of a minor electrical shock. Four of the reported burn incidents resulted in a blister to the hand, wrist or finger. One consumer reported a severe burn.

Sold At:
Online at Amazon.comeBay.comWalmart.comXtava.comGroupon.com and other websites from October 2014 through August 2018 for between $15 and $60 when sold separately, and for between $20 and $80 when sold as part of a hair care kit.

Importer(s):
Xtava LLC, of New York

Manufactured In:
China

Recall number:
18-205